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A fully-integrated telecommunications platform is a native component of Slate and does not require integration with any third-party platform or custom interactions. You can:
There is no limit to the number of calls your institution can make. |
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Tip
Google Chrome is the preferred browser for using Slate Voice (and all things Slate in general).
Configurations
- Purchase Credits - Credits can be purchased anytime and used for even more communication methods beyond texting. Current service rates, which are subject to change:
Rates are shown in USD. $0.01 = 1 CreditMessage Type United States International Voice (inbound) 0.01/minute 0.01/minute Voice (outbound) 0.02/minute 0.05/minute - Provision Number(s) - You can make outbound calls directly from the Slate interface by provisioning a new phone number or associating an existing one with Slate Voice. The first number is included in your database. Additional numbers are available at the cost of $1 per month (billed as 100 credits per month) for each additional number.
Switchboard
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Accessible from Inbox, Switchboard provides a live overview of all active calls taking place within our organization.
A list of all recent calls are also listed here. |
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Querying
Slate Voice data can be accessed through the Message query base. To filter all the messages to display only the method of Voice, use the "Method" filter:
Outgoing Slate Voice calls are considered to be "Ad Hoc" messages. You can filter for these explicitly using the "Type" filter:
Important!
*Laws and regulations regarding the recording of telephone conversations can vary by region. Make sure that you comply with all regulations, and always request permission from the called person before recording the conversation.