You can reset your password using the "Forgot Your Password" link on the account login page. 

If you are still having trouble logging in with your new password, try clearing your browser's cache to ensure that your old password is not automatically populating in the password field.

As a best practice, we recommend that the first active user of an organization add additional users to their institution's account. However, we know that may not always be the case! Feel free to reach out to [email protected].

• Please include your name, organization email address, and a link to the online directory or landing page where your role, name, and email address can be confirmed. You may also attach a business card or a school profile that includes this information. 

• Please provide the name of the user who has also left your institution. 

CEEB Codes are used to match student applications with the appropriate, verified counselor. It is possible that CEEB code listed on the student’s application does not match the CEEB code assigned to the counselor account.

Colleges and universities decide which applicants to share, which data points and decisions to share, and which materials they would like to enable for upload. As a result, you may not see every student or their application information in Slate.org. 

The Colleges Tab will provide a list of undergraduate colleges and universities. Universities that are sharing on Slate.org will have an “Enabled” Sharing Status. Click on the institution to see what materials they have configured for sharing. 

Colleges and universities are responsible for updating shared data to the relevant admissions cycle. We recommend providing feedback to the college or university directly if your institution is seeing past applicants. 

The Colleges Tab will only show a list of colleges and universities that use Slate for their undergraduate admissions processes. 

Your institution name and CEEB code is populated by a list provided by the College Board. Should your CEEB, or School Name change, you're welcome to contact us at [email protected] to update your organization record in our Slate.org database.