Login Password Reset & PINs

When a person navigates to a page that requires log-in and cannot remember their password, a password reset may be requested at any time.

Login Page

  1. Select "Forgot Your Password?". 
  2. They are then instructed to type in their email address and date of birth.

Communication & PIN

  1. A temporary pin and URL to a password reset page are sent to the person's email address.
  2. The person is prompted to provide the temporary pin and re-confirm their personal information.

Personal Identification Numbers (PINs) expire after 180 days if not used.

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