Print Mailings in Deliver

Deliver supports multiple print options. Letters and postcards can be designed directly within Deliver and sent via postal mail. A US sender address is required; international mailings originate from the US and are mailed via USPS First Class Mail.

  • Letters - 1 or 2 pages, single or double sided, color or black and white.
  • Postcards - Available in 4x6 size (Layout Template).

  Is there a minimum batch size required?

No, print mailings may be sent on an individual or batch basis - without fluctuation in the cost per piece.

Add a Print Account
Account
  1. Click Database in the top navigation bar and select Deliver Configuration.
  2. Under the Accounts section of the page, click Add Account.
  3. Enter the following configurations in the popup window:
    • Service - Select 'Print'.
    • Name - Provide a name for the account.
  4. Click Purchase Credits for submit payment for sending postcards and letters.
Service Rates
Increment $USD
10,000 $100 USD
25,000  $250 USD
50,000 $500 USD
100,000 $1,000 USD
250,000 $2,500 USD
500,000 $5,000 USD

The following chart illustrates cost per unit:

Service United States International
Postcard (4x6) 50 credits 150 credits
Letter (Black & White / Color) 1st Page 75 credits 150 credits
Letter (Black & White) 2nd Page 10 credits  10 credits
Letter (Color) 2nd Page 20 credits 20 credits
Create New Mailing

To create a print mailing, follow the steps below:

  1. Click Deliver in the top navigation bar.
  2. Click New Mailing.
  3. Enter the following configurations in the popup window:
    • Name - Enter a descriptive name for the mailing.
    • Folder - Place the mailing within a folder or create a new folder.
    • User - Select the user associated with the mailing.
    • Method - Choose the desired Print method (Letter, Postcard, Note Card).
    • Size - For Postcards, select the appropriate media size.
    • UTM Tracking - If utilizing UTM codes, enter them in this setting. Tracking of these parameters will only take place if a QR code is utilized on the print piece.
    • Hide from Timeline - Select this option if this mailing should not appear on the timeline of the recipient.
Add Content

To configure the message, select Edit Message.

Letters
  1. To insert content into the letter, click and drag the Content Widget to the desired location within the bounds of the page. The size of the Content Widget box may be adjusted by clicking and dragging the outer bounds of the widget box.
  2. Double-click within the Content Widget to enter text and images using the HTML editor.
  3. Exports from the Recipient List may be included as merge fields within the Content Widget.
  4. If desired, a QR code can be inserted into the letter and with an associated URL. Be sure to include the complete URL for the code, including the http:// or https:// at the start of the link (e.g. https://www.slateuniversity.edu/visit)

  5. If desired, a second page may be utilized.

  6. Select the Setup tab to configure Sender/Recipient information:

    • Sender - Enter the sender's information. These data points should be entered using static text
    • Recipient - Enter the appropriate merge fields for the recipients. The merge fields that are available will be defined by the exports within the recipient list.

      Letter_Configuration_2.gif

Postcards
  1. To insert content into the postcard, click and drag the Content Widget to the desired location within the bounds of the page. The size of the Content Widget box may be adjusted by clicking and dragging the outer bounds of the widget box. To learn more about the
  2. Double-click within the Content Widget to enter text and images using the HTML editor.
  3. Exports from the Recipient List may be included as merge fields within the Content Widget.
  4. If desired, a QR Code can be brought onto the letter and a URL associated with the code. Be sure to include the complete URL for the code, including the http:// or https:// at the start of the link (e.g. https://www.slateuniversity.edu/visit)
  5. To insert a background image, click Select Image to choose an existing image from within the image library or click Upload Image/PDF to add a new image. An image can be added to both the front and back of the postcard.
  6. Select the Setup tab to configure Sender/Recipient information:
    • Sender - Enter the sender's information. These data points should be entered using static text.
    • Recipient - Enter the appropriate merge fields for the recipients. The merge fields that are available will be defined by the exports within the recipient list.

      Postcard_2.gif

Send Mailing
Upon selecting "Send Mailing," the printed communications will be sent to the Outbox for approval before mailing costs are incurred.

To approve delivery of the print message:

  1. Click Deliver in the top navigation bar and select Outbox.
  2. Choose the appropriate mailing and review the total messages in Outbox, Message Credits, and the intended recipients.
  3. Once reviewed, click the Approve and Deliver button. Confirm the count and select Approve and Deliver a final time to begin the delivery process.
Delivery and Tracking Report

Once a print mailing is sent through Slate, downloading the tracking report will show the mailings in one of the following statuses:
Status Definition
In Transit The mailpiece is being processed at the entry/origin facility.
In Local Area The mailpiece is being processed at the destination facility.
Re-routed The mailpiece is re-routed due to recipient change of address, address errors, or USPS relabeling or barcode/ID tag area.
skip_abort Message was skipped by a user in Outbox.

Other statuses collected by Lob, including "Processed for Delivery" and "Return to Sender" are not pushed back to Slate and displayed as a delivery status.

Please note the following regarding Letters sent through Slate:

  • The envelopes used are double window envelopes, meaning that the recipient and return addresses will display what is present on the letter itself
  • The approximate time between release of the letter in Slate to delivery is 4 - 7 business days for domestic mail and 5 - 8 business days for international mail.
  • Print mailings are sent through USPS as First-Class Mail
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